Waslo adds website chat to its AI agent
Waslo, a Tec-ads LTD product, has added website chat to the same AI agent that already handles WhatsApp, Instagram, Messenger, Telegram and email. The update lets businesses keep website leads, replies and handoffs in one shared inbox while the agent learns site pages, products and instructions.
Why it matters: - Waslo now gives businesses one AI agent and one inbox across websites and messaging apps. - The update aims to reduce split workflows, missed leads and duplicate bot training for small teams. - Website visitors can get the same answers as customers on WhatsApp, Instagram, Messenger, Telegram and email.
What happened: - Waslo added website chat to its multi-channel AI agent. - The new website widget works alongside Waslo's existing channels and feeds conversations into the shared inbox. - Businesses can use the same agent on their own site that already handles customer chats on other channels.
The details: - The website widget uses the same knowledge base, product catalog and instructions as the rest of the Waslo system. - Waslo can scan a business website so the agent learns pages and products. - Setup can be done by pasting one script tag into a site. - Shopify users can enable the widget through the Waslo app embed in a theme. - Businesses can ask visitors for name, phone number or email before chat starts, and choose which fields are required. - The agent replies in the visitor's language. - The agent can show products with prices and photos. - The system scores leads as Hot, Warm or Cold. - The agent can book appointments in Google Calendar or Cal.com. - If a visitor asks for a person, the chat transfers to the team in the shared inbox. - Waslo limits each site to 300 AI replies a day by default. - Conversations from visitors who never share contact details are deleted after 180 days.
Between the lines: - The product pitch targets a common pain point: website chat often lives in a separate system from messaging apps. - By keeping all channels in one inbox, Waslo is positioning the website widget as part of a unified sales and support workflow, not a standalone tool. - The default reply cap and retention rule suggest an emphasis on cost control and privacy.
What's next: - Businesses can sign up for Waslo and start using the website widget with the existing multi-channel agent. - Waslo says the tool is available now for teams that want to add website chat without building a separate bot. - The company also offers the Waslo Agent API for developers.
The bottom line: - Waslo is trying to make website chat behave like every other customer channel: same brain, same inbox, fewer missed leads.
Disclaimer: This article was produced by AGP Wire with the assistance of artificial intelligence based on original source content and has been refined to improve clarity, structure, and readability. This content is provided on an “as is” basis. While care has been taken in its preparation, it may contain inaccuracies or omissions, and readers should consult the original source and independently verify key information where appropriate. This content is for informational purposes only and does not constitute legal, financial, investment, or other professional advice.
Sign up for:
Advertising Today
The daily local news briefing you can trust. Every day. Subscribe now.
Check Your Email!
We sent a one-time activation link to: .
Confirm it's you by clicking the email link.
If the email is not in your inbox, check spam or try again.
Welcome back!
is already signed up. Check your inbox for updates.